Terms and Conditions
1. Introduction
Welcome to Aurora Studios. These terms and conditions govern your use of our photography services, including but not limited to portrait photography, wedding photography, commercial photography, and graduation photography, offered in Portland, Oregon. By booking a session with Aurora Studios, you agree to be bound by these terms and conditions. Please read them carefully.
2. Booking and Payment
2.1 Booking Process
All bookings are subject to availability and confirmation by Aurora Studios. To book a session, you may contact us via phone, email, or through our online booking system. A booking is considered confirmed upon receipt of a deposit, as specified in our pricing details. We require a signed contract for all wedding photography bookings.
2.2 Payment Terms
A non-refundable deposit of 25% of the total session fee is required to secure your booking. The remaining balance is due no later than 14 days before the scheduled session date. For wedding photography, a detailed payment schedule will be outlined in the wedding photography contract. We accept payments via credit card, debit card, and bank transfer. Checks are not accepted. Late payments may incur a late fee of 5% of the outstanding balance per week.
2.3 Pricing
All prices are listed in US dollars and are subject to change without notice. However, once a booking is confirmed with a deposit, the pricing for that specific session will remain fixed, unless additional services are requested. Any additional services or products requested beyond the original booking will be subject to additional charges, which will be communicated and agreed upon prior to commencement.
3. Cancellation and Rescheduling
3.1 Client Cancellation
If you need to cancel your session, you must notify Aurora Studios in writing (via email) as soon as possible. The initial deposit is non-refundable. If the cancellation occurs within 7 days of the scheduled session, an additional cancellation fee of 50% of the remaining balance may apply. For wedding photography, cancellation policies will be detailed in the wedding photography contract.
3.2 Aurora Studios Cancellation
In the unlikely event that Aurora Studios needs to cancel your session due to unforeseen circumstances (e.g., illness, equipment failure), we will make every effort to reschedule the session at a mutually convenient time. If rescheduling is not possible, a full refund of all payments made will be provided. Aurora Studios is not liable for any consequential damages or losses resulting from the cancellation.
3.3 Rescheduling
You may reschedule your session once, provided that you give at least 7 days’ notice prior to the original session date. Rescheduling is subject to availability. If you reschedule with less than 7 days’ notice, a rescheduling fee of 20% of the session fee may apply. Wedding photography rescheduling is subject to the terms outlined in the wedding photography contract.
4. Copyright and Usage
4.1 Copyright Ownership
Aurora Studios retains all copyrights to the photographs taken during the session. Clients are granted a personal use license for the digital images, which allows them to print and share the images for non-commercial purposes. Commercial use of the images is prohibited without the express written consent of Aurora Studios.
4.2 Usage Rights
Clients may share the digital images on social media platforms, provided that Aurora Studios is credited as the photographer. Clients may not alter, modify, or sell the images without permission. Aurora Studios reserves the right to use the images for promotional purposes, including but not limited to website display, social media marketing, and portfolio presentation. If you prefer that your images not be used for promotional purposes, please inform us in writing prior to the session.
5. Image Delivery and Archiving
5.1 Image Delivery
High-resolution digital images will be delivered via a secure online gallery within 2-4 weeks of the session date. Wedding photography images may take up to 6-8 weeks for delivery. Clients will receive instructions on how to download the images from the gallery. The online gallery will remain active for 30 days, after which the images may be archived.
5.2 Archiving
Aurora Studios will archive your images for a period of one year from the delivery date. During this time, you may request a re-delivery of the images for a nominal fee. After one year, we cannot guarantee that your images will be available. It is your responsibility to download and back up your images upon delivery.
6. Liability
Aurora Studios is not liable for any injury, loss, or damage to personal property during the session. Clients are responsible for their own safety and the safety of their guests. In the event of any unforeseen circumstances, such as equipment malfunction or photographer illness, our liability is limited to a refund of the session fee. We recommend that clients obtain appropriate insurance coverage for wedding photography and other significant events.
7. Client Responsibilities
Clients are responsible for obtaining all necessary permissions and releases for locations used during the session. Clients are also responsible for ensuring that all participants in the session are cooperative and respectful. Aurora Studios reserves the right to terminate the session if the behavior of any participant is deemed disruptive or unsafe.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Oregon. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in Portland, Oregon.
9. Amendments
Aurora Studios reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will be effective immediately. It is your responsibility to review these terms and conditions periodically for any updates.
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us:
Aurora Studios
123 Photography Lane
Portland, OR 97201
Phone: (503) 555-1212
Email: [email protected]